ご報告と御礼
平素は当ショップに格別のご愛顧をいただきありがとうございます。
 昨年10月の台風19号水害の折りは、たいへんご心配とご迷惑をおかけいたしました。また激励のお言葉も沢山いただきありがとうございます。
 さて遅くなりましたがこのほどようやく数アイテムですが販売を再開することになりました。これもご支援のおかげと感謝する次第です。これからもどうぞご愛顧のほどよろしくお願い申し上げます。
 マシュマロ専門店やわはだ株式会社 代表横村愛子  2020年3月16日

《International Shipment》

 

Thank you for your visiting to our shop .(日本語の説明は下部にあります。)

We are not accept the international shipping .
However, it is possible to delivery overseas,by the following way.

You need to use the package forwarding service for receive our goods.Your purchase will be shipped with a company (in Japan) of the package forwarding service. The company handles all the international shipping for Yawahada customers.

 

Note

※ Please make sure to select EMS (International Courier Post) for shipping method when that company asks you how you want your purchase to be delivered. There are more options for shipping methods (ex. AIR, SAL, and Surface), but those take much longer to deliver and the expiration date might come even before you receive your package.

.If you are interested in the estimated shipping duration, check Japan Post EMS Rate schedule :

https://www.post.japanpost.jp/int/charge/list/ems_all_en.html

 

※ Unfortunately, we cannot guarantee the quality of our products in HOT climate. All of our marshmallows are temperature sensitive and hate sitting in hot places too long. If the average temperature is around or over 27℃/80°F in your region, please keep in mind that there is a possibility that the marshmallows get really soft or melted even before you receive the package. Please order accordingly.

 

※ Because we ship our items to a courier service in Japan before they ship internationally, PayPal services outside of the Asian region may not allow you to complete your payment. If you try and cannot pay with PayPal, please place the order again with credit card. 

 

 

Examples of companies that are doing the package forwarding service are the following .

   TensoCom  http://www.tenso.com/

   BaggageForwardCom  http://frontier-e.com/

   TensoJapan  http://www.tensojapan.com/  

  etc...

 

You need to register the customer information to the company that you choose. The company will then provide a Japanese address required when you enter the information in our site .

 

We sends it out to the company. After that the company send you an email.

However, we do not know when the company ships it out after our goods have arrived at the company. If you do not receive email or the goods , please contact that company first.

 

Checkout Guide 

On the shopping cart page, you can change the quantity or remove items from your cart. When you are satisfied with your cart, click the red button below to proceed to checkout.

 

Checkout Step 1 

On this page you can create an account for our website.

You can checkout without registering membershipIf you would like to save your information for future purchases, please create a login ID and password here.

 

Checkout Step 1 (Information and Shipping Address):

For example :TensoCom(If you register to TensoCom)

Input your information here. You should have received an e-mail fromTenso.com with their address.

Place their postal code in box #1. Proceed directly to box #2 and paste the street address sent to you. Include your Tenso ID number in the last address line. In box #3, input Tenso's phone number. Click the red button to proceed.

 

 

 

Navigation Buttons

Step 2: Check the content of your order.

Press either the credit card or PayPal radial and continue to the next step.

(For Credit Card Payment: Enter all the following information)

カード番号 = Card Number

有効期限 = Expiration カード名義人 = Name on the card

セキュリティーコード = Security Code

お支払い回数 = This option is available only for Japanese credit cards.

Please leave as 一括払い.

 

Step 3: Check the content of your order and your personal information one more time. If everything is correct, click the red button to proceed to the final screen!

Step 4: If you choose Paypal paymaent,click the Paypal payment banner to pay for your order.Please do not leave the payment page until you have completed your payment!

 

Thank you for your cooperation!

 

*海外へのお届けについて*

 

当店のマシュマロを海外にお届けする際、現在のところ海外向けに商品や荷物を転送するサービス会社(在日本)を通してお届けしております。

 

 お手数ではありますが、まずはそちらの会社にお届け先の海外のご住所を登録し、アカウント(お客様登録)を取得していただくことになります。その際、お客様のお届け先が認識できる登録番号が発行されますので、ご注文時にその番号を、その会社の住所とともに住所欄にご入力下さい。商品は一旦その会社に届けられ、その後お客様の海外ご住所あてに発送されます。

 

転送サービス会社の一例 転送コム: http://www.tenso.com/

 

※当店では特に指定する転送サービス会社はございません。

 

以上、よろしくお願い致します。